Seat-based pricing
that scales with your needs

Price influencers

# of seats:

Starts at 10 seats

Monthly or yearly payment

25% price reduction for yearly billing

Add-ons, such as:

White-label
SSO
Integrations
Data migrations
Support requirements

Frequently asked
questions

LIFT uses a seat-based pricing model starting at 10 seats. You can choose monthly or annual billing (with 25% off for annual plans). Add-ons like SSO, integrations, and white-labeling are available as needed - all tailored to your organisations needs
A seat represents an individual user account within your organization that has access to the LIFT platform. Each user requires one seat.
Yes, you can upgrade or downgrade your plan at any point. Our team will work with you to ensure your subscription matches your current requirements.
No. Initial survey setup, onboarding, and training is part of the subscription fee.
LIFT’s pricing is seat-based, meaning you pay per user who needs access to the platform. We offer a minimum package of 10 seats, ensuring that key team members—such as Business Leaders, Client Leaders, and Project Managers—can fully utilize the platform’s insights, reporting, and survey management features.

As your needs evolve, you can easily add more seats to scale adoption across your team. If you’d like a detailed quote or help determining the right setup for your organization, our team is happy to assist.
Each seat is personal and non-transferable, granting access to key platform features based on the user's role and permissions:

• Platform Access – Full access to monitor and manage client accounts, with permissions set by the Champion or Project Leader.

• Dashboards – Real-time, personalized dashboards tailored to the user’s role and access level.

• Notifications – Customizable weekly and instant alerts to keep users informed about key client updates.

• Reporting – Access to LIFT’s reporting page to filter, analyze, and generate reports based on assigned client permissions.

• Automated Survey Management (for Client Responsible users only):

◦ Notification email three weeks before the next survey send-out, with options to update participants, delay, deactivate, delete, or pause surveys.

◦ Three automated reminders before the survey is distributed.

◦ Full control over survey scheduling and accuracy.

• Access to all LIFT’s how-to resources.

Each seat is designed to give users the right level of access and insights while ensuring security and role-based permissions.
The number of seats depends on how you want to start using LIFT. Some companies roll it out across their full client portfolio from day one, while others begin with a smaller client group and scale based on adoption and success.

Typically, you’ll need seats for:

• Business Leaders who track client satisfaction trends and take action.

• Client Leaders who manage relationships and drive retention and growth.

• Project Managers/Insight teams (if relevant) who oversee data and reporting.

LIFT’s access is personal and permission-based, meaning users only see the clients and offices they have access to. You can start with a smaller number of seats and scale as needed. If you're unsure, our team can help you assess the right setup for your needs.
To get started with LIFT, a minimum of 10 seats is required. This ensures that key team members—such as Business Leaders, Client Leaders, and Project Managers—have access to insights, reporting, and survey management features.

The 10-seat minimum allows your organization to fully leverage the platform across multiple client accounts, ensuring a meaningful and actionable experience from day one. As your needs evolve, you can easily add more seats to scale adoption across your team.

If you’re unsure about the best setup for your organization, our team is happy to guide you through the process.
No—the cost is not affected by survey frequency. LIFT uses a seat-based pricing model, meaning you pay based on the number of users (seats) who need access to the platform. Whether you survey twice a year or quarterly, the price stays the same. That way, you have full flexibility to set the cadence that works best for your agency—without worrying about hidden costs.
Absolutely. You can add more seats as your agency grows or your needs evolve. Reach out to our Customer Success team to adjust at any time.
Yes! We provide onboarding and ongoing support to help your team succeed. You also get access to LIFT’s How-to resources that will allow you to do self-paced learning 24/7.