Gain 360 client health visibility at scale
LIFT provides a comprehensive view of your client relationships, empowering companies to monitor health across clients, markets, industries and teams—all in one platform. With real-time data, predictive insights, and intuitive trend visualizations, you can easily identify risks, uncover opportunities, and act proactively to strengthen relationships and drive growth.
Trusted by 600+ forward - thinking MarCom companies globally
REAL-TIME HEALTH VISIBILITY
Monitor client health, risks & opportunities
Get real-time client relationship visibility. By gathering feedback and analyzing key metrics, the platform helps you identify risks before they escalate and uncover opportunities to strengthen the business. Whether monitoring individual clients, teams, markets or industries, LIFT empowers you to take proactive strategic action to strengthen your business.
SYTEMIZED INTELLIGENCE
Achieve commercial excellence at scale
LIFT transforms fragmented feedback processes into a unified, efficient system, making it easier for companies to operationalize client centricity and adopt commercial best practices. By standardising feedback collection and delivering predictive relationship insights, LIFT simplifies the process of listening to feedback, learning from it as an organization, and taking strategic action to drive meaningful results, across your organization.
MARCOM INDUSTRY BENCHMARKS
Benchmark your performance
Measure your company’s relationship performance across markets and client industries with LIFT’s powerful benchmarks. Identify areas of strength, proactively address weaknesses, spot potential risks, and capitalize on growth opportunities. Use these insights to take data-driven action that keep you ahead of the curve and turn comparative analysis into practical strategies for long-term success.
SLICE ‘N’ DICE REPORTING TOOL
Generate insightful reports, effortlessly
Save hours on reporting with LIFT’s powerful and user-friendly reporting tool. Quickly analyze your client-agency health by slicing and dicing data across clients, industries, markets, offices and tags. Uncover trends, track developments over time, and access intuitive, exportable visualizations that turn insights into impact.
The world’s leading client relationship intelligence platform for the MarCom industry
160
K+
Relationships currently being tracked
100
+
Markets
140
+
Client industries
33
M+
Data points
Learn more about LIFT
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Our client's and team's voices are a key priority for us, and LIFT has been pivotal to helping us better understand, anticipate, and make decisions to ensure we’re delivering the highest standard of quality possible to both our clients and our teams.
Philippe Lasne
Global MD Client Experience, Havas
Mikael Jørgensen
Group CEO, The North Aliance
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LIFT provides a structured framework for every client conversation. It’s a great way to reinforce our strengths and identify areas where we can grow together.
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LIFT has become an indispensable tool that brings clarity and direction to our global teams, and therefore it is now part of our daily operations.
Andrea Timmerman
Global Chief Client Officer, Assembly
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LIFT provides a structured framework for every client conversation. It’s a great way to reinforce our strengths and identify areas where we can grow together.
Mikael Jørgensen
Group CEO, The North Aliance
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LIFT has become an indispensable tool that brings clarity and direction to our global teams, and therefore it is now part of our daily operations.
Andrea Timmerman
Global Chief Client Officer, Assembly
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Our client's and team's voices are a key priority for us, and LIFT has been pivotal to helping us better understand, anticipate, and make decisions to ensure we’re delivering the highest standard of quality possible to both our clients and our teams.
Philippe Lasne
Global MD Client Experience, Havas
Customer Stories
Enterprise
Europe
April 11, 2025
How NoA (The North Alliance) elevated client...
The North Alliance (NoA), a leading Nordic marketing and tech network, sought to enhance its client...
Enterprise
Global
April 11, 2025
How Assembly drives global growth with real-time client...
Assembly, a global brand performance agency, identified an opportunity to...
Frequently asked
questions
LIFT is built for MarCom agencies and professional services companies that want to take a proactive, data-driven approach to managing client relationships and strategic decision-making. It’s used by client leaders, business leaders, project leads and insight teams. If you believe in combining human connection with operational excellence, LIFT is built for you.
Not at all. LIFT is designed to be intuitive and easy to use—no technical background required. Our onboarding process is simple, and our support team is here to guide you every step of the way. Plus, you’ll have access to a library of how-to content, so you and your team can get the most out of the platform from day one.
You’re in control. With LIFT, you can choose fixed survey intervals or use our adaptive scheduling feature, which suggests timing based on client health signals. We generally recommend surveying 2–4 times a year to be on top of your relationships
More than half of LIFT customers enjoy a client response rate above 50% and a team response rate of 70%
Yes. LIFT integrates seamlessly with popular CRM systems and other business tools, ensuring smooth implementation, seamless workflows and immediate impact.
Yes, it’s possible to have historical data - such as NPS - migrated to the LIFT platform. Contact us to talk through the details.
Absolutely! LIFT’s reporting tool makes it easy to extract meaningful insights and track how your relationship metrics evolve over time. You can slice and filter your data by client, team, market, office, client industry or any custom tag to get the exact perspective you need. Visualizations and raw data are exportable with a click—perfect for internal or external reporting
Of course! LIFT fully supports multilingual participation. Each client or team member can select their preferred language the first time they respond to a survey, and the platform will remember their choice for all future participation. This ensures a smooth, accessible experience for every respondent, no matter where they’re based.
Yes. LIFT is designed to support all organisational structures and sizes, including large, multi-office organizations with role-based permissions, segmentation, and aggregated reporting.
Yes. We provide custom onboarding plans, strategic consultation, and ongoing support for distributed teams.
Yes, LIFT Relations effectively serves both project-based and retainer-based businesses by providing insights tailored to each model. Project-based businesses benefit from identifying client satisfaction and loyalty, ensuring repeat engagements. Retainer-based businesses gain from continuous feedback loops and proactive relationship management, enhancing long-term client retention. Whether your focus is short-term projects or ongoing retainers, LIFT helps identify opportunities for client retention and growth.
