The insights you need to retain & grow your client relationships
Trusted by 600+ forward-thinking MarCom companies globally
Get a 360° view of your client relationships
Collect feedback from both clients and teams for a holistic view on relationship health.
11 proven drivers
Get insights from 11 proven drivers in MarCom across clients and teams - including NPS.
Quant & Qual feedback system
Capture quantitative and qualitative feedback with LIFTs automated email -based survey system.
Customized setup
Tailor your surveys to fit your needs - add custom drivers and questions, and choose between adaptive or scheduled survey dispatch.
Identify client risks and opportunities
Be guided by health scores, relationship predictions and real-time alerts.
Health scores
Based on participant responses, clients and teams are assigned a red, yellow, or green health score, making it easy to identify risks, areas requiring attention, or potential opportunities.
Predictive LIFT Score
The strength of the relationship is predicted using a range of key indicators and presented as a red, yellow or green LIFT Score.
Real-time alerts
Choose to receive instant or weekly email notifications on red, yellow, or green scores from both clients and teams, ensuring you're always aware of risks, opportunities, and areas that need attention.
Understand your strengths & weaknesses
Unlock deeper insights into client and team relationship performance through intuitive slice ’n’ dice data analysis and industry benchmarks.
Drivers
Survey data is aggregated into a clear, digestible view, highlighting how the agency performs across key drivers.
Trends & Progress
Understand trends and progress by using LIFT’s intuitive slice n’ dice reporting tool to filter time periods, clients, industries and much more.
Industry benchmarks
Gain insights into your performance with LIFT's extensive database, benchmarking against other MarCom agencies by office location or client industry.
Save time on manual feedback management
Enjoy a fully automated setup and AI-based analysis.
Automations
Enjoy automated survey send-outs, real-time alerts, and rely on automated reminders to ensure timely feedback collection.
Deep Analysis
Leveraging Al and machine learning
LIFT crunches all the quantitative and qualitative feedback as well as survey engagement, and feeds you with all the relevant data and insights.
Data Visualisations
Access dynamic dashboards and easily generate visual reports, designed to help you take data-driven action.
A solution for business and client leaders
Built to drive business through stronger client relationships, LIFT is a relationship intelligence platform for business and client leaders in the Marcom Industry.
LIFTING BUSINESS LEADERS
Big picture & key details
Discover your agency’s strengths, identify risks, and seize opportunities across clients, teams, client industries and markets. Gain a complete view of relationship performance while effortlessly zooming into key areas. Real-time dashboards spotlight what matters most, while trends and benchmarks provide valuable context—empowering you to drive client-centric culture and strategies that foster retention and fuel growth.
Philippe Lasne
Global MD Client Experience, Havas
"Our client's and team's voices are a key priority for us, and LIFT has been pivotal to helping us better understand, anticipate, and make decisions to ensure we’re delivering the highest standard of quality possible to both our clients and our teams."
Mikael Jørgensen
Group CEO, The North Aliance
"LIFT provides a structured framework for every client conversation. It’s a great way to reinforce our strengths and identify areas where we can grow together."
Andrea Timmerman
Global Chief Client Officer, Assembly
"LIFT has become an indispensable tool that brings clarity and direction to our global teams, and therefore it is now part of our daily operations."
Andy Platt
Managing Partner, Brave Bison
"Using the LIFT platform has really enabled us to further improve not only how we service our clients, but also in how we continue to deliver the most effective campaigns for them. To use a platform that benefits not only clients and our business but also our people is very fulfilling."
The world’s leading client relationship intelligence platform for the MarCom industry
100
+
Markets
160
K+
Relationships being tracked on the platform
33
M+
Data points